Craig Specialist Services Ltd, trading as Truesteel, is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
Company Information
Company Name: Craig Specialist Services Ltd
Trading Name: Truesteel
Registered Address: Metcalf Drive, Altham, Accrington, BB5 5TU
Email: truesteelco@gmail.com
Telephone: +44 1254 936950
Information We Collect
We may collect the following types of personal information:
Name, contact details (email, telephone number), and address.
Payment information (if applicable for our services)Technical information (e.g., IP address, browser type, and website usage data)Any other information you choose to provide when contacting us
How We Use Your Information
We use the information we collect for the following purposes:
To provide, manage, and improve our services
To process any orders or transactions
To communicate with you regarding your inquiries or orders
To send marketing communications if you have opted-in to receive them
To ensure the security of our website and services
Sharing Your Information
We do not share your personal information with third parties except in the following situations:
To service providers or contractors who assist us in operating our website and business (e.g., payment processors, website hosting, email providers)Where required by law or legal process, or to protect the rights, property, or safety of Truesteel, our customers, or others.
Cookies
Our website uses cookies to enhance the user experience. Cookies are small files stored on your device which help us improve site functionality and collect analytical data. You can control the use of cookies through your browser settings. By using our website, you consent to our use of cookies.
Your Rights
Under the UK Data Protection Act and GDPR, you have the right to:
Request access to the personal data we hold about you
Request the correction of any inaccurate or incomplete data
Request the deletion of your data in certain circumstances
Object to or restrict the processing of your personal data
Withdraw consent for processing at any time (where applicable)To exercise any of these rights, please contact us using the details provided above.
Data Retention
We will retain your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.
Security
We take the security of your personal data seriously and have implemented appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to read their privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Please review this page periodically to stay informed about how we are protecting your personal data.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: truesteelco@gmail.com
Telephone: +44 1254 936950
Address: Metcalf Drive, Altham, Accrington, BB5 5TU
Thank you for trusting Truesteel with your personal information.
This Privacy Policy is effective as of January 2025.
